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If you do allow anyone else’s fingerprints to be stored on your device (despite this being against the Terms and Conditions of Use): If you have enabled Touch ID on the Mobile App, anyone who has a fingerprint stored on your iPhone/IPad will be able to log in to the mobile app on your phone. IMPORTANT: You must not turn on Touch ID/Fingerprint access for the BOQ Specialist Mobile App if you have any fingerprints stored on your device other than your own. Once enabled open the mobile app and select Settings from the menu and toggle Enable Touch ID to “On” to activate.

Vip access for iphone reset android#

To enable Fingerprints on your Android device go to Settings > Lock screen > Screen lock type > Enter your current PIN and then you will have the option to turn Fingerprints on by adding your finger print to the phone. To enable Touch ID on your iPhone go to Settings > General > Touch ID & Passcode, enter your current passcode and then you will have the option to turn Touch ID on by adding your finger print to the phone. Touch ID uses the profile stored within your device. Yes, if you have a smartphone that allows Touch ID or Fingerprints to log in. If you ever have any questions or concerns, please contact our Client Service Centre on 1300 160 160.Ĭan I log on using Touch ID/Fingerprints? We take the security of your funds and financial information very seriously and the mobile app is no exception. Touch the app you'd like to uninstall and select uninstall. To remove the app from your Android device, visit your devices settings menu and choose Apps or Application manager (this may differ depending on your device). Tap the icon to delete it from your phone. To remove the app from your Apple device, press and hold the app icon until your apps begin to jiggle and ‘x's’ appear in the corner of the app icon. How can I uninstall the app from my phone or tablet? To deregister any of the older or unwanted devices, swipe your finger to the left and tap ‘Delete’. This will give you the list of registered devices for the app. Simply go to ‘Settings’ and select ‘Registered Devices’. You can now manage your registered devices in the app yourself. Please note: once registered, you’ll no longer need to use your VIP Access credential to access the mobile app.

Choose and confirm a four digit PIN to use for the app (when selecting your PIN make sure it’s not consecutive or repeating numbers).

Read and acknowledge the Terms and Conditions.

Vip access for iphone reset code#

Use your VIP Access credential to generate a security code and enter it in the field when prompted.

Vip access for iphone reset password#

Enter your online banking password in the second field.Enter your BOQ Specialist client number in the first field.You’ll also need your client number, online banking password and a security code from your VIP Access credential. To register for the app you need to have an existing Online Banking profile. The app is compatible on devices running iOS 10 or higher and Android 4.4 or higher. What are the minimum supported versions for iOS and Android? The BOQ Specialist mobile app is available on the Apple App Store and Google Play Store.

Simply log in and you can view all of your linked accounts that you are a signatory or delegated to. With the latest app, you no longer require to switch entities to view accounts. How many entities can I manage on the app at one time? The app can only be downloaded once per mobile device. You can have the app downloaded on multiple devices, however we recommend only being logged in on one session of the app at any time.

Vip access for iphone reset download#

Can I download the app on multiple mobile devices?